Consumer debt collection

PS&P delivers a robust offer best in class, cost-effective consumer debt collection services for organisations throughout the UK. We provide a bespoke debt recovery strategy tailored to your business requirements and the type of debt owed.

Our outstanding customer service standards and ethical approach ensure we maximise the debt recovered while maintaining your reputation within today’s difficult economic conditions.

We provide services such as contingency collections, and trace and collect, for organisations across industry sectors including:
  • telecommunications
  • banking and finance
  • utilities
  • private parking firms
  • debt purchasers

As well as pro-active outbound contact through multiple channels including predictive dialing, integrated SMS, email and mobile messaging, we can provide nationwide doorstep recovery visits.

Our specialist tracing capability for locating absconded debtors consistently achieves industry leading success rates.

We continue to collect above our clients’ expectations by ensuring we:
  • collect multiple debts for a customer together, through either full payment or an achievable payment plan
  • tailor our collection strategy to each individual to maximise results
  • treat your customers as our customers, ensuring a respectful and professional approach
  • make it easy for customers to pay, with extended contact centre hours and 24 hour “self service” online and automated payment channels
  • keep you informed, with online portal access for your staff to view collection and payment activity
  • only charge you when we successfully collect your debt
  • At PS&P we pride ourselves on really understanding your business and providing a bespoke recovery solution to suit your requirements.
  • To discuss your recovery requirements, either give us a call on 0844 815 3667, or click here to email our team.