Our professional debt collection services provide a firm, fair and robust solution to recovering unpaid debts. We offer contractual collection targets which we continually meet or exceed. By selecting PS&P as your collection partner you will be assured of industry leading collection rates, supported by an award winning level of customer service.
Multi-channel intelligent contact solutions backed up by a nationwide field collector team ensure fast, reliable collections.
A full range of inspection services to ensure you have a complete and up to date picture of your rateable properties.
PS&P’s specialist internal team is supported by access to premium data sources, ensuring a fast and accurate commercial or individual tracing service.
PS&P’s team of process servers are committed to delivering exceptional levels of service and are conversant with legislative requirements, which ensures that legal documents are served promptly and correctly.
To maintain our industry leading service levels we will:
- Continually improve our enforcement and recovery processes, using state of the art propensity analysis tools to ensure each collection opportunity is maximised
- Act with sensitivity in the way we administer our recovery processes. We are mindful of social barriers that may impact a customer’s ability to interact with us and ensure we do all we can to assist people to engage with us
- Operate robust but flexible processes and procedures that can adapt to meet the individual requirements of our clients and customers
- Continue to achieve service excellence through exceeding expectations and delivering year on year improvements.